Zoom’s Android app is now listed on Google Play as Zoom Workplace, published by zoom.com in the Business category with more than 1 billion installs. It still handles video meetings, but it has grown into a hub for team chat, phone calls, documents, whiteboards, calendar and mail. The app requires Android 9 or newer and was last updated in September 2026.
Recent release notes simply mention bug fixes and improvements, yet the app description has changed a great deal as Zoom adds AI features. In practice, a free account still covers meetings and Team Chat, while Zoom Phone and some AI tools depend on a paid plan or license, and most trouble after an update traces back to permissions, battery settings or cached data.
Zoom Workplace needs Android 9 or newer
- Updated: September 21, 2026
- Version: varies with device
- Requires Android: 9+
- Developer: zoom.com
- Installs: 1,000,000,000+
Google Play data as of September 26, 2026
Latest update: what changed
The app updated on September 21, 2026, and the developer kept the notes to a line about fixes and improvements.
From meeting app to Zoom Workplace
You can still schedule or join a meeting with one tap, but the app now brings together Team Chat for messaging colleagues and external contacts, Zoom Docs for shared documents and Zoom Whiteboard for brainstorming. Zoom Phone lets you place and receive calls or send SMS messages, although it requires a paid license. The aim is less switching between separate tools.
Device switching is another practical addition. A live video or phone call can move between devices with one tap, and you can start a Zoom Rooms meeting and share your screen, or multitask with Picture in Picture on a phone or Split Screen on a tablet. Hey Google voice commands allow hands-free control, for example while you are cooking or carrying something.
Built-in AI features include a notetaker that produces meeting summaries, help drafting messages and content, much like Help me write in Gmail, and quick catch-up on unread chat messages. Zoom notes that its AI features may not be available in every region or industry, and that some features require a paid subscription or other license. If an AI option is missing, check your plan and your organization’s settings first.
Free account vs Zoom Workplace Pro
A free account covers joining meetings, hosting basic meetings and using Team Chat, but hosted meetings have time limits and several features are reserved for paid plans. According to the Play listing, upgrading to Zoom Workplace Pro lets you host unlimited meetings of up to 30 hours each, record to the cloud with up to 10GB of storage, and assign co-hosts and schedulers, with AI included.
Subscriptions bought through Google Play renew automatically unless canceled at least 24 hours before the end of the trial or billing period, and you manage them from the Play Store. Prices depend on the plan and your country and are shown before you confirm. If your employer or school provides Zoom, your features are set by that organization’s license.
Permissions, privacy and storage
Zoom asks for camera and microphone access for video and audio, and it may request other permissions such as notifications and phone access for calls. Android lists them under Settings, Apps, Zoom Workplace, Permissions, where each one can be reviewed or changed. A denied microphone permission is a common reason others cannot hear you, so check it first if your audio fails.
For work accounts, the listing mentions enterprise-grade security and single sign-on. Chat images, shared files and cached data take up space over time, so check the app’s storage in Android settings and clear the cache if it grows large. Clearing the cache does not remove meetings, chats or cloud recordings, which are kept on your account.
Fixing call problems after an update
If video freezes or audio drops after updating, confirm your connection first, then leave and rejoin the meeting. Force stopping the app and clearing its cache often resolves display glitches. Bluetooth headsets can take over the audio route unexpectedly, so check which audio device is selected in the meeting controls before assuming the microphone is broken.
Missing notifications usually come from battery optimization, which can stop Zoom from receiving call and chat alerts in the background. Allow unrestricted battery use if you depend on Zoom Phone or Team Chat. Because the app requires Android 9 or newer, older devices may stop receiving updates and lose access to newer features.
Meetings, Team Chat and Docs on a phone
The rename, the free plan and 30-hour meetings
Is Zoom Workplace the same as the Zoom app?
Yes. Zoom Workplace is simply the current Google Play name for Zoom’s Android app. Meetings work as before, with chat, docs, whiteboard and other tools added.
What can I do in Zoom without paying?
A free account lets you join meetings and host basic ones. Zoom Phone, longer meetings and cloud recording need a paid plan or license.
How long can a Pro meeting last?
Up to 30 hours each, according to the Play listing. Zoom Workplace Pro also allows unlimited meetings and up to 10GB of cloud recording storage.
